Hirecraft Terms of Service

1. Agreement to Terms

These Terms of Service (the "Terms") constitute a binding contract between you (the individual or entity you represent) and Hirecraft Inc. ("Hirecraft," "we," "us," or "our") and govern your access to and use of our websites (including hirecraft.ai), web and mobile applications, APIs, and any related services (collectively, the "Service"). By accessing or using the Service you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (together, the "Agreement"). If you do not agree, you must not use the Service.

2. Changes to Terms

We may update these Terms from time to time. If a change materially impacts your rights, we will provide at least 30 days' advance notice via email or an in‑app message. Continued use of the Service after the effective date of changes constitutes acceptance of the revised Terms.

3. Eligibility & Authority

You may use the Service only if you (a) are at least 18 years old, (b) have the authority to enter into this Agreement on behalf of yourself or your employer, and (c) are not prohibited from using the Service under applicable law.

4. Account Registration & Security

You must create an account to access most features. You agree to:

• Provide accurate, complete registration information
• Maintain the security of your login credentials
• Promptly notify us of any unauthorized use or security breach
• Be responsible for all activities under your account

5. Subscriptions, Fees & Payment

Certain features require a paid subscription (a "Plan"). Fees, billing cycles, and any applicable taxes are presented at checkout. Unless otherwise stated:

• Auto‑renewal. Plans renew automatically at the then‑current rate until canceled.
• Cancellation. You may cancel at any time; amounts already paid are non‑refundable except as required by law.
• Late payments. Overdue amounts may accrue interest (1.5% per month or the maximum allowed by law) and we may suspend the Service.

6. Trials, Betas & Free Tier

We may offer free trials or beta features. Such offerings are provided "as‑is," may be modified or discontinued at any time, and may be subject to additional terms.

7. License & Service Rights

7.1 Your License to Use the Service

Subject to this Agreement, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service solely for your internal business recruiting purposes.

7.2 Restrictions

You shall not:

1. Copy, modify, or create derivative works of the Service
2. Reverse engineer, decompile, or disassemble any part of the Service
3. Bypass or attempt to circumvent security or usage limits
4. Use the Service to develop a competing product
5. Use the Service to process or store data that is infringing, unlawful, or discriminatory

8. Customer Data & Privacy

You retain all rights to information you upload or generate in the Service ("Customer Data"). You grant Hirecraft the right to process Customer Data solely to provide and improve the Service, in accordance with our Privacy Policy and applicable data‑protection laws (including PIPEDA, GDPR/UK GDPR, CCPA/CPRA, and Québec Law 25).

9. AI‑Powered Features & Disclaimers

Hirecraft uses artificial intelligence and machine learning to parse resumes, rank candidates, and generate fit scores. These outputs are advisory only and may contain inaccuracies or biases. You are solely responsible for human review of AI suggestions and for compliance with all employment and anti‑discrimination laws.

10. Acceptable Use Policy

You agree not to (a) upload malware, (b) send unsolicited or unlawful communications, (c) use the Service for high‑risk activities, or (d) violate the rights of third parties. We may suspend or terminate accounts for violations.

11. Intellectual Property

Hirecraft owns all intellectual‑property rights in the Service and related materials. Except for the limited license granted in §7, no rights are granted by implication or otherwise.

12. Confidentiality

Each party (the "Receiving Party") must protect all non‑public information disclosed by the other ("Disclosing Party") that is designated confidential or a reasonable person would consider confidential. The Receiving Party may use Confidential Information only to fulfill its obligations under this Agreement.

13. Third‑Party Services & Integrations

The Service may integrate with third‑party services. Your use of such services is governed by their terms, and Hirecraft is not responsible for those services.

14. Service Availability & Support

We strive for 99.5% monthly uptime and industry‑standard security measures, but we do not guarantee uninterrupted Service. Support channels and response times are described in your Plan.

15. Feedback

If you provide suggestions or feedback, you grant Hirecraft a perpetual, irrevocable, royalty‑free license to use that feedback without restriction.

16. Termination & Suspension

Either party may terminate this Agreement at any time upon written notice. We may suspend your access immediately if:

• You breach these Terms
• Payment is overdue
• Continuing to provide the Service would violate law or pose a security risk

Upon termination, your access ceases and you must delete any copies of our materials. We will delete or return Customer Data in accordance with §8 and our retention policy.

17. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR‑FREE OR MEET YOUR REQUIREMENTS.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Indirect Damages. HIRECRAFT WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS.
• Cap. HIRECRAFT'S TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

19. Indemnification

You will indemnify and hold Hirecraft harmless from any claim arising out of (a) Customer Data, (b) your violation of law or these Terms, or (c) your recruiting decisions or employment practices.

20. Governing Law & Dispute Resolution

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict‑of‑laws principles. Any dispute shall be resolved exclusively in the courts located in Toronto, Ontario, unless a separate written arbitration agreement applies.

21. Export Compliance

You must comply with all applicable export‑control and sanctions laws. The Service may not be used in or for the benefit of embargoed countries or prohibited end‑users.

22. Miscellaneous

• Entire Agreement. This Agreement constitutes the entire agreement between the parties.
• Severability. If any provision is unenforceable, it will be modified to reflect intent while remaining enforceable.
• Assignment. You may not assign this Agreement without our prior written consent; we may assign freely.
• Force Majeure. Neither party is liable for failure to perform due to events beyond reasonable control.
• No Waiver. Our failure to enforce any right is not a waiver of future enforcement.

23. Contact Us

Questions about these Terms? Reach us at legal@hirecraft.ai